I started in technology as a systems engineer 25 years ago, working in technical roles including IT security and operations for government agencies. While I enjoyed the technical work, I discovered my real strength was understanding what customers actually needed and translating complex technology into practical solutions.

I transitioned into enterprise sales 16 years ago, spending a decade at Cisco where I earned Chairman's Club recognition (top 1% globally). I then spent five years at Palantir, working directly with Ministers, Departmental Secretaries, and SES executives across federal and state government. During this time, I gained deep exposure to AI technologies and what they can realistically deliver in government contexts. I have learned which workflows present genuine opportunities for AI and, critically, which do not.

I am a strong believer in designing AI systems with humans in the loop. While large language models and other AI technologies can augment decision-making, the best outcomes come when technology enhances human judgment rather than replaces it.

After years selling technology to government, I founded Lovelace Group to work for government leaders, helping them navigate AI and vendor decisions without the conflicts of interest that come with traditional vendor relationships.